PandoraBot
Settings Analytics
๐Ÿš€

Get Your AI Bot Live in 3 Steps

โ–ผ
1
๐Ÿ‘ค
Set Up Bot Profile
Fill in sections Business Profile & Contact Information below:
  • โœ“ Business name, website, about us
  • โœ“ Top 5 FAQs (these power your bot's brain)
  • โœ“ Contact email, phone, social links
๐Ÿ’ก Tip: Click โœจ Auto-Fill next to website to auto-extract your business info from your website.
2
๐ŸŽฏ
Choose Bot Type & Plan
Pick what your bot does in section Bot Type:
  • ๐Ÿ’ฌ Q&A Bot โ€” answer customer questions
  • ๐Ÿ“… Booking โ€” schedule appointments
  • ๐Ÿ›’ Sales โ€” sell products with checkout links
๐Ÿ’ฐ Which plan should I pick?
๐Ÿ†“ FREE โ€” try it (50 products, 500 sessions)
๐Ÿš€ STARTER โ‚ฌ24 โ€” small shop, real selling
๐Ÿ“ˆ GROW โ‚ฌ49 โ€” auto-sync + AI search 14-day free
โญ PRO โ‚ฌ99 โ€” multi-channel + support
๐Ÿ† POWER ESHOP โ‚ฌ149 โ€” unlimited + AI personalization
Start free โ€” upgrade anytime, no lock-in.
FREE SETUP
3
๐Ÿš€
Deploy Your Bot
Go to section 4. Deploy Standalone Bubble below:
  • ๐Ÿ“‹ Copy the embed script
  • ๐ŸŒ Paste in your site's <head>
  • ๐Ÿ”— Set CNAME โ†’ proxy.chatpandorabot.com
๐ŸŽ Need help? FREE onboarding:
For paid plans we set up daily catalog sync + order tracking + Q&A/Service knowledge base โ€” at no cost.
๐Ÿ“ง info@pandorabot.io ๐Ÿ“… Book 15-min call
โš ๏ธ
Remember to save your changes
Scroll down and click UPDATE CONFIG at the bottom, then hit View Bot to test your changes live.

1. Business Profile

Enter full URL including https:// (e.g. https://example.com)

๐Ÿ’ก Tip: Add your Unique Selling Points (USPs), policies, shipping info, or any other FAQ-worthy details here.

Add your most common questions and answers. Format: Question? | Answer

๐Ÿ“ž Contact Information

โšก Get real-time email notifications every time a visitor leaves their details โ€” never miss a lead! (GROW & PRO)

2. Bot Type

๐Ÿ“Œ Required: name, category, price โ€ข Optional: duration, description, url

โœ… 0/10 services

๐Ÿ’ก Tips:

  • โ€ข category: Group similar services (e.g. "Hair", "Spa", "Dental") - users can browse/filter by category in chat
  • โ€ข url: Use your booking page URL so the bot can redirect customers to book
  • โ€ข description: Keep it SHORT (max 200 chars) - chat isn't ideal for long text
  • โ€ข duration: Use format like "30min", "1h", "1.5h"

๐Ÿค– AI Image Fallback for Services

When a service is missing an image_url, AI auto-fetches a fallback image. Your custom images always win when set โ€” this only fills the gaps.

ON

When to turn OFF:

  • โ€ข AI images don't match your services (wrong style)
  • โ€ข You prefer a clean text-only look
  • โ€ข Service is intangible (consulting, legal) and images feel off

If set, bot offers this coupon after 3 messages to boost conversions (e.g. BOOK20 for 20% off first booking)

๐Ÿ“Œ Required: name, category, price  โ€ข  Optional: description, url, image_url

โœ… 0/10 products

๐Ÿ“‹ What gets shown in chat depends on your plan:

๐Ÿ†“ FREE โ€” text only
  • โœ“ Product name, category, price shown
  • โš ๏ธ Your image_url and url are saved but not displayed
  • ๐Ÿค– AI auto-fetched images available as fallback (configure below โ†“)
๐Ÿš€ STARTER โ‚ฌ24/mo โ€” real selling
  • โœ“ Everything in Free, PLUS:
  • ๐Ÿ–ผ๏ธ Your image_url displays as product thumbnail in chat
  • ๐Ÿ›’ Your url displays as direct checkout button
  • ๐ŸŽŸ๏ธ Discount coupons in chat (configure below)
  • ๐Ÿ’ก Products without image_url? Enable AI fallback below โ†“
๐Ÿ“ˆ GROW โ‚ฌ49/mo and above โ€” auto-sync
๐Ÿšซ No Manual Input Needed
We refresh your full catalog automatically โ€” FREE โ€” every 24 hours
  • โœ“ Manual entries here become "๐Ÿ’ก You might be interested in..." teasers (optional)
  • ๐Ÿ”„ Your full catalog auto-syncs from your shop daily (we set it up FREE)
  • ๐Ÿง  AI Search unlocks: voice, photo, trending, recommendations

๐Ÿ’ก What are Best Sellers?

  • โ€ข Teaser recommendations: These products are shown as "๐Ÿ’ก You might be interested in..." while AI searches your full catalog
  • โ€ข category: Add 1-2 best sellers per category (e.g. "Smartphones", "Laptops") for quick recommendations
  • โ€ข url: Product page URL for direct checkout (Starter+ only)
  • โ€ข ๐Ÿ–ผ๏ธ image_url: Direct image link (.jpg/.png/.webp) to show product thumbnails in chat (Starter+ only โ€” Free shows text only)
  • โ€ข Full catalog: For AI-powered search across ALL products, upgrade to GROW for daily auto-sync from your shop

๐Ÿ“‹ Example row:

Morpheus ๐Ÿ˜ด, ๐ŸŒ™ Sleep Aids, 50, Lavender + chamomile blend for restful nights, https://myshop.com/morpheus, https://myshop.com/cdn/morpheus.jpg

๐Ÿค– AI Image Fallback

When a product is missing an image_url, AI auto-fetches a fallback image from the web. Your custom images always win when set โ€” this only fills the gaps.

ON

When to turn OFF:

  • โ€ข AI images don't match your products (wrong items, wrong style)
  • โ€ข You prefer a clean text-only look
  • โ€ข You're building your image_url column gradually

If set, bot offers this coupon after 3 messages to boost conversions (e.g. SAVE15 for 15% off first order)

3. Plan

โœ… AI Q&A chatbot with up to 50 products/services

โœ… Website embed widget

โœ… 500 conversation sessions/month

โš ๏ธ No product images, checkout links, or AI search

๐Ÿ’ณ โ‚ฌ24/month

Up to 500 products/services ยท 1,000 sessions/month

โœ… Product image thumbnails in chat

โœ… Direct checkout links (buy buttons)

โœ… Discount coupons in chat (conversion booster)

โœ… GA4 UTM tracking

โœ… Email lead notifications

๐Ÿ’ก Upgrade to Grow (โ‚ฌ49) for auto-catalog sync + AI search

๐Ÿ’ณ โ‚ฌ49/month

๐ŸŽ‰ 14-day FREE trial

Up to 100,000 products ยท 2,000 sessions/month

+โ‚ฌ10 per 500 extra sessions

โœ… FREE daily catalog auto-sync setup (we do it for you)

โœ… All STARTER features (images, checkout, coupons)

โœ… ๐Ÿค– Custom AI search widget (embeddable)

โœ… ๐ŸŽค Voice search + ๐Ÿ“ธ Photo search (visual AI)

โœ… โญ AI review search (Gemini grounding)

โœ… ๐Ÿ”ฅ Trending products + ๐ŸŽฏ Product recommendations

โœ… ๐Ÿ“… Booking link integration

โœ… Full analytics dashboard

๐Ÿ’ก Upgrade to PRO (โ‚ฌ99) for "Where is my order?", multi-channel & price match

๐Ÿ’ณ โ‚ฌ99/month

Up to 100,000 products ยท 5,000 sessions/month

+โ‚ฌ10 per 500 extra sessions ยท ๐ŸŽ FREE hourly order sync setup

โš ๏ธ Avoid dots (.) in the name for best avatar display

256x256px recommended. Leave empty for auto-generated avatar.

Choose a color for your chat bubble widget

๐Ÿท๏ธ Product Banner

Show a "Pandora answers" banner on product pages so customers can ask about the product they're viewing.

Enable Product Banner

Custom banner heading. Leave empty for default based on language.

Pipe-separated button labels. Leave empty for defaults.

โšก

Auto-inject Banner

Automatically appears on product pages that have JSON-LD structured data (WooCommerce, Shopify, Magento, OpenCart). No code changes needed.

How it works
  1. Detects product info from JSON-LD on the page
  2. Injects banner below product description
  3. Customer clicks โ†’ chat opens with product context

CSS selector to control where the banner appears. Leave empty for auto-detection.

๐Ÿท๏ธ

Best Price Guarantee

Customers can challenge your price with a screenshot of a competitor. If the price is within range, a discount coupon is auto-generated.

How it works
  1. Customer clicks ๐Ÿท๏ธ Best Price Guarantee on a product
  2. Sends a screenshot of the competitor page
  3. AI verifies same product + extracts price
  4. Auto-generates coupon if within your max discount

โš ๏ธ Setup required

Go to your e-shop admin (Marketing โ†’ Coupons) and create one coupon per discount %. For example with prefix MATCH and max 10%:

MATCH-1 (1% off), MATCH-2 (2% off), ... MATCH-10 (10% off)

Set each coupon type to Percentage with the matching discount value.

Maximum discount the bot can auto-offer. Differences above this will be politely declined.

Coupon codes will be PREFIX-N (e.g. MATCH-7 = 7% off). You must pre-create matching coupons in your e-shop admin: if max discount is 10%, create MATCH-1, MATCH-2, ... MATCH-10 โ€” each as a percentage coupon with the matching discount.

๐Ÿ“‹

Embeddable Banner

Copy & paste an iframe snippet into any website. Works without JSON-LD. Pass product info via URL parameters.

Embed code

๐Ÿ’ก Customizable URL parameters:

titleBanner heading (default: "ฮ— ฮ ฮฑฮฝฮดฯŽฯฮฑ ฮฑฯ€ฮฑฮฝฯ„ฮฌฮตฮน")
startersButton labels, pipe-separated (e.g. ฮกฯ‰ฯ„ฮฎฯƒฯ„ฮต ฮผฮฑฯ‚|ฮ”ฮตฮฏฯ„ฮต ฯ€ฯฮฟฯƒฯ†ฮฟฯฮญฯ‚)
skuProduct SKU โ€” enables product-specific answers (optional)
nameProduct name (optional)
priceProduct price (optional)
urlProduct page URL (optional)

Without sku, the banner works as a general chat prompt โ€” great for homepages, landing pages, or category pages.

๐Ÿšช Exit Intent Popup

Show a message when visitors are about to leave โ€” re-engage them before they go.

Enable Exit Intent

Message shown when visitor is about to leave. Use \n for line breaks.

Pipe-separated button labels. Leave empty for defaults.

๐Ÿ”— CRM Integration

Save leads directly to your CRM when visitors provide contact info

๐Ÿ’ก Create a Private Integration in GHL โ†’ Settings โ†’ Private Integrations. Select contacts scope and copy the token.

๐Ÿ’ก No CRM yet?

We can set up the perfect CRM for your business!

๐Ÿ“… Book 15-min Setup Call

๐Ÿ“ฑ Extra Channels

Connect your AI assistant to WhatsApp, Instagram & Facebook via WATI

๐Ÿ”Œ WATI Integration
Supports: ๐Ÿ’ฌ WhatsApp ๐Ÿ“ธ Instagram ๐Ÿ“˜ Facebook

WATI Dashboard โ†’ Settings โ†’ API Tokens

Your WATI server URL with tenant ID

Your WATI WhatsApp number (for reference)

๐Ÿ“‹ Setup Instructions:

  1. Save this form to get your unique webhook URL
  2. In WATI Dashboard, go to Settings โ†’ Webhooks
  3. Add webhook URL: Save form first to generate URL
  4. Connect Instagram & Facebook in WATI Dashboard โ†’ Channels

โœ… Your unique webhook URL is ready! Copy it to WATI.

๐Ÿ‘ค Live Agent Support

Connect customers with a live agent via WhatsApp

๐Ÿค Live Agent Handoff

The number that will receive customer messages

๐Ÿ‘ฅ Team mode uses the WATI account configured above. Messages will appear in your WATI inbox for your entire team.

Make sure you have enabled WATI in the settings above.

Wait time before bot resumes

Button text shown to customers

Even without a button, customers can request an agent by typing naturally (AI detects intent)

๐Ÿ“‹ WATI Webhook Setup:

  1. Approve template new_customer_handoff in WATI
  2. Template parameters: {1} = shop name, {2} = customer message
  3. Add webhook URL: https://salesbot.pandorabot.io/handoff/wati/webhook

๐ŸŽง Service Support

Help customers track orders with AI-powered support

๐Ÿ“ฆ Order Support

This button appears in chat for customers

๐Ÿ“ Upload Your Orders

Upload your orders file (CSV/Excel) to your dedicated folder:

Save config to get your folder link

Files sync automatically to power AI responses

How should the bot handle order inquiries?

If set, customers get this coupon after checking their order (e.g. SAVE10 for 10% off)

๐Ÿ’ณ โ‚ฌ149/month

Unlimited products ยท 10,000 sessions/month

+โ‚ฌ10 per 500 extra sessions

โœ… All PRO features included

๐ŸŽ Personalized AI recommendations (per-user, behavioral)

๐Ÿ—‚๏ธ PandoraCRM INCLUDED FREE (worth โ‚ฌ49/mo on its own)

โ™พ๏ธ Unlimited products & services

๐Ÿ“Š Full analytics + data exports

โš ๏ธ Avoid dots (.) in the name for best avatar display

256x256px recommended. Leave empty for auto-generated avatar.

Choose a color for your chat bubble widget

๐Ÿท๏ธ Product Banner

Show a "Pandora answers" banner on product pages so customers can ask about the product they're viewing.

Enable Product Banner

Custom banner heading. Leave empty for default based on language.

Pipe-separated button labels. Leave empty for defaults.

โšก

Auto-inject Banner

Automatically appears on product pages with JSON-LD structured data (WooCommerce, Shopify, Magento, OpenCart). Zero code changes.

How it works
  1. Detects product info from JSON-LD on the page
  2. Injects banner below product description
  3. Customer clicks โ†’ chat opens with product context

CSS selector to control where the banner appears. Leave empty for auto-detection.

๐Ÿท๏ธ

Best Price Guarantee

Customers challenge your price with a screenshot. AI verifies the product & generates a coupon if within your max discount.

e.g. MATCH-7 = 7% off. Create coupons in your e-shop: PREFIX-1 to PREFIX-N (N = max discount %).

๐Ÿ“‹

Embeddable Banner

Copy & paste an iframe snippet into any website. Works without JSON-LD. Pass product info via URL parameters.

Embed code

๐Ÿ’ก Customizable URL parameters:

titleBanner heading (default: "ฮ— ฮ ฮฑฮฝฮดฯŽฯฮฑ ฮฑฯ€ฮฑฮฝฯ„ฮฌฮตฮน")
startersButton labels, pipe-separated (e.g. ฮกฯ‰ฯ„ฮฎฯƒฯ„ฮต ฮผฮฑฯ‚|ฮ”ฮตฮฏฯ„ฮต ฯ€ฯฮฟฯƒฯ†ฮฟฯฮญฯ‚)
skuProduct SKU โ€” enables product-specific answers (optional)
nameProduct name (optional)
priceProduct price (optional)
urlProduct page URL (optional)

Without sku, the banner works as a general chat prompt โ€” great for homepages, landing pages, or category pages.

๐Ÿšช Exit Intent Popup

Show a message when visitors are about to leave.

Enable Exit Intent

๐Ÿ”— CRM Integration

Save leads directly to your CRM when visitors provide contact info

๐Ÿ’ก No CRM yet?

We can set up the perfect CRM for your business!

๐Ÿ“… Book 15-min Setup Call
Enable AI Product Search

Connect to AI-powered product search for smart recommendations

Product images database (provided by admin)

Custom text shown inside the AI Search button

Toggle on to enable intelligent product discovery

๐Ÿ“ฑ Extra Channels

Connect your AI assistant to WhatsApp, Instagram & Facebook via WATI

๐Ÿ”Œ WATI Integration
Supports: ๐Ÿ’ฌ WhatsApp ๐Ÿ“ธ Instagram ๐Ÿ“˜ Facebook

WATI Dashboard โ†’ Settings โ†’ API Tokens

Your WATI server URL with tenant ID

Your WATI WhatsApp number (for reference)

๐Ÿ“‹ Setup Instructions:

  1. Save this form to get your unique webhook URL
  2. In WATI Dashboard, go to Settings โ†’ Webhooks
  3. Add webhook URL: Save form first to generate URL
  4. Connect Instagram & Facebook in WATI Dashboard โ†’ Channels

โœ… Your unique webhook URL is ready! Copy it to WATI.

๐Ÿ‘ค Live Agent Support

Connect customers with a live agent via WhatsApp

๐Ÿค Live Agent Handoff

The number that will receive customer messages

๐Ÿ‘ฅ Team mode uses the WATI account configured above.

Button text shown to customers

Even without a button, customers can request an agent by typing naturally (AI detects intent)

๐ŸŽง Service Support

Help customers track orders with AI-powered support

๐Ÿ“ฆ Order Support

This button appears in chat for customers

๐Ÿ“ Upload Your Orders

Upload your orders file (CSV/Excel) to your dedicated folder:

Save config to get your folder link

Files sync automatically to power AI responses

How should the bot handle order inquiries?

If set, customers get this coupon after checking their order

๐Ÿค– AI Recommendations โ–ผ

AI-powered product recommendations based on real customer click data. Powered by the Recommendation Engine.

Shows top clicked products as buttons in the welcome message, after category browse.

Preview โ€” what customers see:

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Shows "customers also clicked" suggestions after product listings.

Preview โ€” product pairs:

Loading...

User-specific recommendations in exit intent popup based on browsing history.

4. Deploy

Direct link to your bot. Share on social media or email.

Embeddable banner iframe. Customize with URL params: title, starters (pipe-separated), sku, name, price, url. Without sku, works as a general chat prompt.

Iframe embed. Paste this code in your website HTML.

Floating chat button. Hosted on our domain.

AI-powered search button. Place next to your site's search bar. Reads language & color from your bot config automatically.

๐ŸŒ Custom Domain Bubble Your branding โ–ผ

Host the chat widget on your own subdomain (e.g., chat.yoursite.com) for first-party cookies and better privacy.

Step 1: Enter Your Subdomain

Step 2: Add DNS Records

Go to your domain registrar (GoDaddy, Namecheap, Cloudflare, etc.) and add these DNS records:

CNAME chat โ†’ proxy.chatpandorabot.com
TXT records will appear after clicking Request or Check Status

โฑ๏ธ DNS changes can take 1-30 minutes to propagate. Click "Check Status" to verify.

Step 3: Copy Embed Code

Once status is Active, paste this code on your website:

โœจ Why Custom Domain?

  • โœ… Works in Safari - First-party cookies bypass tracking prevention
  • โœ… Your branding - Users see chat.yourcompany.com
  • โœ… Session isolation - Each site has separate chat sessions
  • โœ… GDPR friendly - Data stays on your subdomain

Choose where the chat bubble appears on your website